At Montinola Medical, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our online medical consultation services.
1. Information We Collect
We collect personal information that you provide to us directly, including but not limited to:
- Full name
- Contact information (email address, phone number)
- Date of birth
- Medical history and health information shared during consultations
- Payment details for consultation fees
- Any other information you provide during your use of our services
2. How We Use Your Information
Your information is used solely to provide and improve our medical consultation services, including:
- Scheduling and managing appointments
- Conducting medical consultations
- Processing payments
- Communicating important information regarding your healthcare
- Complying with legal and regulatory requirements
- Improving our services and customer experience
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Medical professionals involved in your care
- Service providers who assist in operating our platform (bound by confidentiality agreements)
- Legal authorities if required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data during transmission and secure storage practices.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal data (subject to legal and medical record retention requirements)
- Withdraw consent to use your data (note this may affect our ability to provide services)
- Request a copy of your medical consultation records
To exercise these rights, please contact us at montinolamedical@outlook.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your user experience. These do not collect personal health information but help improve site functionality.
7. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
- Email: montinolamedical@outlook.com
Thank you for trusting Montinola Medical with your healthcare. Your privacy and security are paramount to us.